Citizens Bank

Headquartered in Elizabethton, TNcitizensbank24.com$1.4B in assetsFounded 193414 officesData: SBA 7(a) FOIA file

Loans
67

#33 of 249 by loans, FY2025 to FY2026 Q3

Approved
$63M

gross approvals

Median deal
$649,200

national $709,300

Median rate
9.75%

national 9.25% at approval

Charged off
0.99%

101 FY2020-22 loans

Charge-off means SBA wrote the loan off as a loss. The rate covers the FY2020-22 approval cohort, not the window above, because recent loans have had less time to go bad, and is shown only for lenders with 100 or more cohort loans. Charge-off rates across all 31 lenders

Loans per fiscal year

FY2026 is partial: 22 loans approved through June 30, 2026.

Loans per fiscal year
Fiscal yearLoans
FY202042
FY202141
FY202218
FY202342
FY202432
FY202545
FY2026 (partial year, through June 30, 2026)22

How they lend

Across 67 change-of-ownership loans, FY2025 to FY2026 Q3.

Acquisition share of their 7(a) lending

Acquisitions 242 (14.0%)Other purposes 1,485 (86.0%)

Their full 7(a) book since FY2020 is 1,727 loans. Every other figure on this page counts the 242 acquisition loans only.

Initial rate structure

Variable 98.51%Fixed 1.49%

Middle half of rates
9.50% to 10.25%
Typical margin over Prime
Prime + 2.75% at approval (66 variable loans)
Recent median rate
9.50% (n = 17, Jan 1 to Jun 30, 2026)
Median term
120 months
Collateral reported
100.00% of loans
Sold on the secondary market
71.64% of loans
Franchise loans
32.84% of loans
Approval to first disbursement
24 days (n = 57)

Processing method

Preferred Lenders Program
98.51%
7a General
1.49%

SBA processing-method labels as they appear in the loan file, as shares of this lender’s window loans.

What they fund

Industries and deal sizes across 67 change-of-ownership loans, FY2025 to FY2026 Q3.

Top industries

Accommodation and Food Services
19.40%
Retail Trade
19.40%
Other Services (except Public Administration)
16.42%
Arts, Entertainment, and Recreation
8.96%
Health Care and Social Assistance
8.96%

Deal size mix

Under $350K 16.42%$350K to $1M 59.70%$1M to $3.5M 19.40%$3.5M+ 4.48%

Top franchises American Family Care (4)

Sectors from each loan’s NAICS code; deal sizes from gross approval amounts. Window loans only.

Where they lend

Top states by this lender’s change-of-ownership loans, FY2025 to FY2026 Q3.

Grouped by ProjectState. State names link to the state lender pages where one exists.

Source: SBA 7(a) FOIA file, change-of-ownership loans for Citizens Bank. Window stats cover FY2025 to FY2026 Q3, as of June 30, 2026, and refresh with each quarterly cut. Rates and rate quartiles are the rates at approval. Website, headquarters, assets, founding year, and office count come from the FDIC BankFind Suite API and, for credit unions, the NCUA Credit Union Locator (public US government data). Methodology. See an error? Email us and we will correct it.